Privacy Policy

1. Who We Are

Adele Catherine Global Ltd
Trading as: Adele Catherine
Company number: 16950153
Registered in England and Wales
Address: Grosvenor House, M27 8UW
Email: adelecatherine.online@outlook.com

We are the data controller responsible for your personal data.

2. What Information We Collect

Depending on how you interact with us, we may collect:

• your name and contact details;
• business name and social media information;
• billing and payment information;
• information you provide through enquiries, forms or programme registration;
• communications you have with us;
• information you provide through the Scale Your Socials programme or community;
• feedback, testimonials and other content you choose to provide; and
• technical information such as your IP address, browser, device and how you use our website.

We may also collect information through cookies and similar technologies.

3. How We Use Your Information

We use your personal data to:

• respond to enquiries;
• process purchases and payments;
• provide access to and administer our programmes and services;
• communicate with you about your account, purchase or programme;
• provide coaching, support and educational services;
• manage programme calls, recordings and the community;
• send marketing communications where permitted by law;
• improve our website, programmes and services;
• maintain business and financial records;
• protect our business, website and intellectual property;
• prevent fraud or misuse;
• comply with our legal obligations; and
• establish, exercise or defend legal claims.

We will only use your personal data where we have a lawful basis to do so.

4. Our Lawful Bases

Depending on the circumstances, we rely on the following lawful bases under UK data protection law:

Contract: where processing is necessary to provide a service or fulfil our agreement with you.

Legal obligation: where we need to process information to comply with the law, such as accounting or tax requirements.

Legitimate interests: where processing is necessary for the reasonable operation and development of our business, provided your rights are not overridden.

Consent: where we have asked for and received your consent, including where consent is required for certain marketing or cookies.

Where we rely on consent, you can withdraw it at any time.

5. Marketing

Where permitted by law, we may send you information about our programmes, services, events and resources.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or contacting us at adelecatherine.online@outlook.com.

You may still receive essential service communications, such as information relating to purchases, payments, programme access or important changes to our services.

6. Programme Recordings and Testimonials

Live Scale Your Socials calls may be recorded and made available to programme members, as explained in our Terms & Conditions.

If you participate in a recorded call, your name, image, voice and anything you say may be included in the recording. You may keep your camera off if you do not wish your image to appear.

We may also use testimonials, feedback, photographs, screenshots or results that you provide for marketing purposes where we have the appropriate permission to do so.

Please avoid sharing information during programme calls or within the community that you do not want other participants to see or hear.

7. Who We Share Your Information With

We may share your personal data with trusted third-party providers where necessary to operate our business and provide our services.

These currently include:

• Kajabi – website, programme delivery, member access and related communications;
• Microsoft Outlook – business email and communications;
• Gmail/Google – email and related business services;
• Zoom – live video calls and recordings;
• payment providers used to process transactions;
• professional advisers such as accountants or solicitors; and
• regulators, courts, law enforcement or other authorities where legally required.

We may also use other technology or service providers where reasonably necessary to operate our business.

We do not sell your personal data.

8. International Transfers

Some of our service providers may process personal data outside the UK.

Where this happens, we will take appropriate steps to ensure that your personal data remains protected and that any international transfer is carried out in accordance with applicable UK data protection law.

9. How Long We Keep Your Information

We keep personal data only for as long as reasonably necessary for the purposes for which it was collected, including to provide our services, maintain financial and business records, comply with legal obligations and deal with disputes or legal claims.

When personal data is no longer required, we will securely delete it or anonymise it where appropriate.

10. Your Rights

Depending on the circumstances, you have rights under UK data protection law, including the right to:

• request access to your personal data;
• ask us to correct inaccurate information;
• request deletion of your personal data in certain circumstances;
• request restriction of processing in certain circumstances;
• object to certain processing, including direct marketing;
• request transfer of certain personal data; and
• withdraw consent where we rely on consent.

To exercise your rights, contact adelecatherine.online@outlook.com.

You also have the right to complain to the Information Commissioner's Office (ICO) if you are unhappy with how we have handled your personal data.

11. Cookies

Our website may use cookies and similar technologies to operate the website, remember preferences and understand how visitors use our website.

Where required by law, we will ask for your consent before using non-essential cookies.

You can manage cookies through your browser settings and any cookie consent tools provided on our website.

12. Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or disclosure.

However, no online system can be guaranteed to be completely secure.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology or legal requirements.

The latest version will always be published on this page with the relevant "Last updated" date.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

Adele Catherine Global Ltd
Grosvenor House
M27 8UW
England and Wales

Email: adelecatherine.online@outlook.com

Last updated: 21 September 2026